Call Forwarding Service for Business

Get your remote team to offer continuous and efficient customer service thanks to our automatic call forwarding service. Transfer your callers to different phone numbers and stay connected with Ringover’s phone forwarding services. Now, Business call forwarding has never been better.

    What is Call Forwarding?

    Call forwarding allows you to stay connected at all times even if you are out of office or simply unable to access your desk phone. Manage your entire business from any location by transferring all of your incoming calls to your mobile phone, home phone and any other number you choose. Take advantage of the many benefits call forwarding offers to your remote staff, external customer support and mobile employees.

    Stay Connected with Business Call Forwarding

    Ringover’s call forwarding feature allows you to forward incoming calls to another mobile phone number, a home number, an off-site switchboard or even an external call center. Call forwarding ensures your calls never go unattended so you can respond to your business calls from anywhere — with your mobile phone while on the go or via your laptop while hot-desking.

    Call forward to VoIP App

    Forward unlimited incoming calls from any phone number to any device you choose thanks to Ringover’s VoIP calling app accessible on computers and smartphones. The VoIP calling app makes it possible to stay flexible yet connected no matter where you are in the world.

    Call forward to mobile

    Call forward to mobile

    Travelling for business or working remotely ? Being a business nomad is easier now than it has ever been thanks to automatic call forwarding. Transfer calls from your office landline to any mobile phone number of your choice. Activate call forwarding to your mobile phone immediately by simply inserting your mobile number in the settings. Too occupied to answer calls yourself? Set up a call forward to your colleague’s mobile phone number to take calls on your behalf.

    Establish local presence

    Give your callers more ways to reach you using multiple virtual local numbers then forwarding the calls to a single phone number of your choice. Your global callers will feel more inclined to dial into a local number from their country. And, with call forwarding, you can redirect their calls—from any line dialled by the customer—to a single number, such as your main switchboard or your employees’ mobile phones making it simpler to manage a global call center.

    Call transfer on schedule

    Call transfer on schedule

    Grab all opportunities that come your way no matter the time of day! Set up call forwarding according to set time frames for varying staff shifts, during shift handovers or even for planned breaks. Call forwarding enables you to redirect calls to any destination of your choice during set times every day to ensure you never miss an important call again.

    Guarantee a 24/7 phone service

    Establish ‘round-the-clock’ customer care service to handle incoming calls from any location during after hours. Inbound call centers can respond quickly to incoming queries outside of regular shifts using a call forwarding service that sends calls to on-call personnel.

    Redirect calls to pre-recordings

    Redirect calls to pre-recordings

    Save your customer’s time on the phone by transferring their call to pre-recorded voice messages. An IVR comes in handy to route customers to voice messages containing key responses to common questions regarding opening hours, payment options, updates to service and so on. For example, you can play: “Press 1 to hear our opening hours, press 2 to listen to our service updates and press 3 for steps on how to settle your bill online”.