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Get your remote team to offer continuous and efficient customer service thanks to our automatic call forwarding service. Transfer your callers to different phone numbers and stay connected with Ringover’s phone forwarding services. Now, Business call forwarding has never been better.
Ringover’s call forwarding feature allows you to forward incoming calls to another mobile phone number, a home number, an off-site switchboard or even an external call center. Call forwarding ensures your calls never go unattended so you can respond to your business calls from anywhere — with your mobile phone while on the go or via your laptop while hot-desking.
Forward unlimited incoming calls from any phone number to any device you choose thanks to Ringover’s VoIP calling app accessible on computers and smartphones. The VoIP calling app makes it possible to stay flexible yet connected no matter where you are in the world.
Travelling for business or working remotely ? Being a business nomad is easier now than it has ever been thanks to automatic call forwarding. Transfer calls from your office landline to any mobile phone number of your choice. Activate call forwarding to your mobile phone immediately by simply inserting your mobile number in the settings. Too occupied to answer calls yourself? Set up a call forward to your colleague’s mobile phone number to take calls on your behalf.
Give your callers more ways to reach you using multiple virtual local numbers then forwarding the calls to a single phone number of your choice. Your global callers will feel more inclined to dial into a local number from their country. And, with call forwarding, you can redirect their calls—from any line dialled by the customer—to a single number, such as your main switchboard or your employees’ mobile phones making it simpler to manage a global call center.
Grab all opportunities that come your way no matter the time of day! Set up call forwarding according to set time frames for varying staff shifts, during shift handovers or even for planned breaks. Call forwarding enables you to redirect calls to any destination of your choice during set times every day to ensure you never miss an important call again.
Establish ‘round-the-clock’ customer care service to handle incoming calls from any location during after hours. Inbound call centers can respond quickly to incoming queries outside of regular shifts using a call forwarding service that sends calls to on-call personnel.
Save your customer’s time on the phone by transferring their call to pre-recorded voice messages. An IVR comes in handy to route customers to voice messages containing key responses to common questions regarding opening hours, payment options, updates to service and so on. For example, you can play: “Press 1 to hear our opening hours, press 2 to listen to our service updates and press 3 for steps on how to settle your bill online”.